It’s time for a little bit of venting. As you may or may not know, Jane had quite a sizeable accident in the Golf back on Feb 1st. Now, 8 weeks later, the car is still being repaired. We were told all sorts of tall tales in an attempt to justify the long delay:
First, all the parts were in an work was getting underway. This was in about Week 2. Next, they had to wait for parts from Germany. Then, it was waiting for parts from Japan. Now, it has to go back to the mechanics because they buggered something up during the first 7 weeks they were working on it.
Today they have given an 80% certain delivery date of Monday, April 3rd. If thet fails, they guarantee 100% that it will be ready on Tuesday. I hope for AAMI’s sake that it is ready, because Jane’s about ready to tear them a new one!
Needless to say, AAMI will have to work pretty hard to convince me that they derserve to have our custom for the new home and contents insurance, not to mention convince me not to move to a new insurer for the car as well.
I’m looking forward to filling in the customer feedback survey!
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